Privacy Policy

1. Who we are

RS Assessments is an independent mental capacity assessment service operated by Rebecca Stroud, a qualified Social Worker and Best Interest Assessor based in Berkshire, South England. We provide mental capacity assessments, Court of Protection (CoP 3) forms, and written reports to individuals, solicitors, and local authorities.

For the purposes of UK data protection law, RS Assessments is the data controller responsible for your personal data. You can contact us at: Rebecca@RSAssessments.com

2. What personal data we collect

When you use our contact form or communicate with us, we may collect:

• Your name
• Your email address
• Your telephone number
• The client's location (for service area purposes)
• How you heard about us (referral source)
• The content of your message or enquiry
• Any documents or attachments you choose to send us

We do not collect sensitive personal data (such as health information) through our website contact form. Any clinical information shared as part of an assessment engagement is handled under a separate professional agreement.

3. How we use your data

We use the personal data you provide to:

• Respond to your enquiry or referral request
• Provide the assessment services you have requested
• Communicate with you about your case or appointment
• Comply with our legal and professional obligations

Our lawful basis for processing is legitimate interests (responding to business enquiries) and, where a service agreement is in place, performance of a contract.

4. How we store and protect your data

Enquiry data submitted through our contact form is received via a secure messaging system and stored in our business email account. We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. We do not store contact form submissions in a publicly accessible database.

5. How long we keep your data

We retain enquiry correspondence for up to 2 years from the date of last contact, or for as long as necessary to fulfil the purposes described above. Assessment records relating to completed engagements are retained in line with professional Social Work record-keeping obligations (typically 7 years).

6. Sharing your data

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share information with other professionals (such as solicitors or local authority contacts) only where this is necessary to deliver the service you have requested and with your knowledge. We may also disclose data where required by law or a court order.

7. Cookies and analytics

Our website uses a cookie consent banner. Analytics cookies are only set if you explicitly accept them. You can withdraw consent at any time by clearing your browser cookies or using the cookie settings on this site.

8. Your rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (where applicable)
• Object to or restrict our processing of your data
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at Rebecca@RSAssessments.com. We will respond within 30 days.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at Rebecca@RSAssessments.com.